Websites for healthcare companies in Dubai Healthcare City, Dubai
Dubai Healthcare City is a free zone built for clinics, hospitals and wellness businesses, with its own governing authority. A practice's website may need the regulator's approval, so accurate, easy-to-update wording matters as much as design.
Dubai Healthcare City (DHCC) is a healthcare free zone in Dubai, established in 2002 and governed by the Dubai Healthcare City Authority, with Phase 1 on Oud Metha Road and Phase 2 in Al Jaddaf. A DHCC clinic website should use only approved wording, keep practitioner and service details easy to update, and route enquiries safely. Tooba Web builds it remotely from Istanbul.
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Key facts
- DHCC says it was established in 2002 and is governed by the Dubai Healthcare City Authority.
- The DHCC homepage lists Phase 1 on Oud Metha Road, Bur Dubai, and Phase 2 in Al Jaddaf.
- The homepage states 168 clinical facilities and more than 400 partners.
- DHCA's regulation page says it oversees the licensing of all healthcare professionals, educators and operators.
- DHCC's site lists an advertisement review service for licensed operators, and website content is among the required documents.
- Wikipedia places DHCC in Umm Hurair and says it was launched in 2002.
What is Dubai Healthcare City?
Dubai Healthcare City is a healthcare free zone in Dubai, established in 2002 and governed by the Dubai Healthcare City Authority (DHCA). Its homepage lists Phase 1 on Oud Metha Road, Bur Dubai, and Phase 2 in Al Jaddaf, while Wikipedia places it in Umm Hurair and says Sheikh Mohammed bin Rashid Al Maktoum launched it.
The homepage states 168 clinical facilities and more than 400 partners, and its statistics panel shows 4,425 healthcare professionals. These are the zone's own figures and they change, so a clinic should not copy them onto its site without checking the current number.
Who regulates healthcare businesses in the zone?
Inside the zone, DHCA governs, and its regulation arm licenses healthcare professionals, educators and operators. The DHCA regulation page says it reports directly to the DHCA Board and regulates the free zone. Outside the zone, the Dubai portal says the Department of Economy and Tourism (DET) manages mainland licensing.
| Topic | Who to ask |
|---|---|
| Free zone governance and business set-up | DHCA |
| Licensing of professionals and operators | DHCA regulation team |
| Review of advertisements, including website content | DHCA advertisement review service |
| Operating elsewhere in Dubai | The authority for that location, such as DET on the mainland |
What does the advertisement review service mean for a website?
DHCC's own site lists a review-and-approval service for clinical advertisements, and the documents it asks for include website content. The service is listed for licensed operators and ends in either an approval number or a rejection. We do not interpret the policy, so please confirm current requirements with DHCA before publishing.
In practice, this suggests treating every page as text awaiting approval. The list shows how we would structure a site around that.
- Keep each treatment or service description in one place, so the approved version is easy to track.
- Record which wording was approved and when, before anyone edits it.
- Check Arabic pages against the approved English, with a fluent reader on your side.
- Get practitioner details and photographs cleared before they are uploaded.
Which kinds of business are documented in the zone?
DHCC describes itself as bringing together core healthcare services with a network of businesses from hospitality to consultancies and retail outlets. Wikipedia adds a medical university, Mohammed Bin Rashid University of Medicine and Health Sciences, and describes Phase 1 as healthcare and medical education, with Phase 2 dedicated to wellness.
We found no verified breakdown of clinic types, so we give none. A hospital, a single-practitioner clinic and a wellness studio need different websites, but each should check advertising and licensing rules with the authority first.
What should a DHCC clinic or wellness website contain?
A DHCC website should help a patient decide whether to enquire, without asking for medical details on a web form. We advise against collecting medical history through a general contact form, and you should confirm data-protection duties with your lawyer.
| Visitor | What they need first |
|---|---|
| Patient | Services you are licensed to offer, practitioner names and titles as licensed, hours, how to book |
| Referring doctor | Specialities, a referral route, a contact for the clinic team |
| Insurer or partner | Company details and any licence references the authority allows you to publish |
| Job applicant | Open roles and an apply route |
How does remote delivery from Istanbul work for a healthcare business?
Tooba Web works with DHCC businesses remotely from Istanbul, so approvals and drafts travel as links and documents. Nothing about Tooba Web is physically in the UAE: no office, no staff and no Google Business Profile. Istanbul is one hour behind Dubai.
Your medical director or compliance contact can comment through WhatsApp (+90 216 393 10 07), email or a video call, and each revision round is agreed before the next draft. We design the structure, speed and search setup around text you approve. See web design and SEO.
Frequently asked questions
What is Dubai Healthcare City?
Dubai Healthcare City (DHCC) is a healthcare free zone in Dubai that describes itself as established in 2002 and governed by the Dubai Healthcare City Authority. Its homepage lists Phase 1 on Oud Metha Road, Bur Dubai, and Phase 2 in Al Jaddaf. Wikipedia places it in Umm Hurair.
Who licenses clinics inside DHCC?
DHCA's regulation page says it oversees the licensing of all healthcare professionals, educators and operators in the zone and reports directly to the DHCA Board. Rules change, so confirm current requirements with DHCA. A clinic outside the zone is licensed by the authority responsible for that location instead.
Does a DHCC clinic's website need approval?
DHCC's website lists an advertisement review service for licensed operators, and its required documents include website content. Whether and how it applies to your pages is for DHCA to confirm. We design and build the site, but we do not give regulatory advice or approve wording.
Do you have an office in Dubai Healthcare City?
No. Tooba Web is a brand of Tuba Yazılım in Istanbul and works only remotely. We have no office, staff, address or Google Business Profile in Dubai Healthcare City or anywhere in the UAE. Calls, drafts and approvals all happen online, usually through WhatsApp and video calls.
Can the site take appointment bookings?
We can build an appointment-request form, a call-back request or a custom booking tool, and connect them to WhatsApp or email. We do not build online shops or payment checkouts, and we advise against collecting medical details through a general web form. Your medical director should approve the wording of every form.
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- Web design for businesses in Bur Dubai
- Deira, Dubai: what a trading business website should do
- Websites for science companies in Dubai Science Park, Dubai
Sources
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